Delivery options, timing and costs are detailed on the basket page
FREE PERSONALISED CARD DELIVERY - FIRST CLASS POST
- Delivery within 2-3 days from order
- Available on personalised cards only
UK EXPRESS DELIVERY - FIRST CLASS POST (Tracked) - £4.99
- Delivery within 4-5 days from order
- Available across all products
STANDARD DELIVERY - SECOND CLASS POST (Tracked) - £2.99
- Delivery within 6-7 days from order
- Available across all cards, gifts, balloon and party products
NEXT DAY TRACKED DELIVERY - £5.99
- Please note that our next day option is currently unavailable. We apologise for any inconvenience.
SATURDAY DELIVERY - £8.99
- Please note that our next day option is currently unavailable. We apologise for any inconvenience.
CLICK & COLLECT - £3.99 or free on orders over £15
- Delivery Lead Time - 3 to 5 working days
- Available across all cards, party products and selected gifts
- Excludes all balloons and helium products
INTERNATIONAL DELIVERY - £1
- Europe 5-6 Days From Order
- World Wide 7-8 Days From Order
- Available on personalised cards only
Returns
For detailed information on our returns process, please visit our FAQ page.
If your item is faulty, we may ask you to send us a photo of the damage. We can only accept returns of personalised gifts if they are faulty.
Our stores are unable to accept returns of items that are bought from our website.
Within 30 days of purchase we are happy to provide you with an exchange or refund for faulty products.
After 30 days we can provide you with an exchange. If we no longer have this item and there is no suitable replacement we will provide you with a refund.
Please have your order number, delivery date and address to hand before contacting us so we can help respond to your query as quickly and easily as possible.
